Mid-career recruitment guidelines
We entrust proposal sales for TEMAIRAZU Series (ASP service) which is channel manager of reservation to you. The product is leading the market share. Our sales target is accomodation facilities such as hotel and ryokan thoughout Japan. We are looking for those who can become core members of the company
[As a sales specialist, to accommodations throughout Japan]
Proposal of accommodation reservation Channel Manager TEMAIRAZU Series service
By helping accommodations across the country and attract customers and avoid overbooking,
Provide infrastructure services to maximize profits.
By using the service of TEMAIRAZU Series and controlling the reservation sites.
We are glad that we introduced accommodation facilities, which led to avoiding oppurtinity loss
and reducing management cost which is appreciated and rewarding job
Appointment acquisition by phone. Recently, From inquiries and also an introduction from existing customers the number of applications are increasing.▼
Take a PC to the client show and explain the admin panel of the TEMAIRAZU Series.▼
After the confirmation of the application, setup the TEMAIRAZU Series on the client machine.▼
Explain how to use it to the incharge of the hotel and contact the customer support if any questions.▼
If there is a problem in the system the sales representative will receive mail.
For better sales, you have to build a long-term relationship with your customers.
◎Since it is an ASP service customers use web browsers, so there is no need for installation or complicated settings.
You will be involved in the development of reservation Channel Manager TEMAIRAZU Series or comparison site hikaku.com
As a development engineer, you will be involved in the development of reservation Channel Manager TEMAIRAZU Series
or comparison site hikaku.com
- Addition of various new function
- System cooperation with reservation sites, metasearch sites, hotel systems, etc.
- Improved user interface
- Optimization of process
- Reconstruction of PC and smartphone site
- Maintainance and improvement of infrastructure
- Maintenance of systems
Features of development department
- Due to own service, we can be involved consistently from the upstream process to downstream process and infrastructure
- You can add functions and improve services directly feeling as getting feedback from a user.
- Because of a small number of elites, our environment has high authority, and rapid growth.
Because of a small number of elites, our environment has high authority, and rapid growth.
Free software available/ Notebook monitor environment of 1920*1200 discretionary labor or more, Free drink / Young welcome
CakePHP/Laravel/Self made libraries
[Other development environment]
Linux / Apache / memcached / Smarty / Subversion / Git / Amazon Web Service
[Development content type]
B2C / B2B / WEB site / CRM / Portal site / Research and analysis
Database design tuning / network design
Practical experience only
[Required skills and experience]
Experience developing in object-oriented languages by using (Java, Ruby, PHP, etc.)
Customer Support Center
We respond to any inquiries from accommodation facilities using the accommodation reservation Channel Manager TEMAIRAZU Series. With the increase in users, the support center is also looking for more staff. Provide customer support while sitting in a comfortable working environment. Do you want to try to play an important role by gaining customer trust?
We will respond to inquiries from customers who are using the "TEMAIRAZU" Series.
We respond to inquiries from managers and employees of accommodation facilities using our services.
The number of cases handled is 30 to 40 per day. Mainly through telephone and some inquiries may come by e-mail.
Most of the inquiries is about using the system.
How to operate in such this case or can't operate it well, so I'd like to know how to operate it.
"The information is different", note down the told things or complete until the functioning part, there are various task
In addition, we receive inquiries such as "I want to be posted on that travel site" and share information with the travel site.
[Points of business]
We have introduced a system that shows the history of each customer.
If you check the system, you will be able to understand the history of exchanges and how to deal with them, so you can respond smoothly and it is safe even if you have no experience.
* We also update manuals and FAQs posted on the system.
In response to inquiries from customers, you will often get "Thank you for helping", now can use this service smoothly,
Besides, finding out customer needs, the time when solving these requests can feel very pleasing
※supporting customer needs one by one you can support the business
This time, we will be hiring motivated people, so we don't need any previous experience.
For more detailed, those who can listen carefully to people and those who can make efforts to provide more information for inquiries.
Also, it is suitable for those who have the energy and ambition to lead the organization in the future.
|Holidays and vacation
Mid-career recruitment entries are accepted on the inquiry page linked below, so please let us know your desired occupation. After entry, we will make a proposal about the selection contents such as application documents to the e-mail address you inquired from this page.
Interviews with Recruitment officer, department manager, executives, etc. will be held 2-3 times. Online interviews are also available. Other written tests may be conducted.
If you pass the final selection, you will receive job offer. It takes about 2 to 3 weeks from application to job offer. You can join our team within one month of application.